Credit One Stadium Rules

To ensure the safety of all patrons and guests, Credit One Stadium has created the following code of conduct and policy guidelines. Please review and follow the rules and policies below as failure to abide by them may result in expulsion from the venue without refund.

If you have any questions, please contact the box office at (843) 849-5300 ext. 1.

Accessibility Policy

Credit One Stadium is proud to provide the following accommodations to guests in need.

• Accessibility space may be available for certain events.
• Accessibility parking is available on a first-come, first-served basis right outside of the stadium.
• Service animals are welcome. 
  
  • Please note that comfort animals By law, emotional support animals, comfort animals, and therapy dogs are not serviced animals, under Title II and Title III of the ADA, and are not accepted.

To ask about accommodations before the show, please call the box office at (843) 849-5300 ext. 1.

Arrival Policy

The show starts promptly at the time listed on your ticket. For certain events, latecomers may have to wait in the lobby before being admitted. 

These shows will be detailed in the program guide.

Bag Policy

No Backpacks, Briefcases, Purses and/or Bags larger than 6.5″W x 4.5″H. Medically necessary or infant needs are permitted, inspection required.

Camera Policy

Professional cameras, laptops, iPods, and other cameras are not allowed. Cell phones are allowed but no flash photography.

Cancellation Policy

If a game is canceled due to inclement weather or cancellation, ticket holders will be informed as soon as possible through media and the website. Please contact the stadium at (843) 849-5300 ext. 1 to ask about refunds or postponements.

Food and Beverage Policy

Outside food and beverages are not allowed unless otherwise noted in the program description.

Lost & Found

Lost and Found is located at guest services inside the front gate. Credit One Stadium, its owner and the owner’s affiliates, agents and employees are not responsible for lost or stolen articles.

Lost Children

Please bring lost children to the guest services tent inside the front gate. If you’re looking for a lost child, please go to the guest services tent inside the front gate and you will be assisted.

Pet Policy

Pets are not allowed, except for service animals. By law, emotional support animals, comfort animals, and therapy dogs are not service animals, under Title II and Title III of the ADA, and are not accepted.

Prohibited Items 

To ensure a safe and comfortable environment at the show, the following items are prohibited from entry. Admission will be denied to anyone carrying the following items.

• air horns
• alcoholic beverages
• balls
• bikes
• skateboards
• scooters
• coolers
• firearms
• glass bottles
• illegal knives (4” blades or longer)
• lawn chairs
• outside food or beverages
• pets
• umbrellas
• signs on sticks
• all other items deemed prohibited at the discretion of stadium management

Smoking Policy

Credit One Stadium a non-smoking facility. There are designated smoking areas on the East and West sides of the Stadium.